The IPFone CRM Integration provides an unparalleled way for users to communicate with customers and business partners by enabling users to access advanced voice features from within their CRM account.
For incoming calls, the application retrieves and displays that caller’s contact record information. Placing outbound calls are just as easy, simply click on the contact name to place the call.
IPFone’ CRM Integration lets you manage your key communication functions within various CRM applications. Now your CRM and phone become one as you click to make calls directly from your contacts, answer calls, place calls on hold, initiate new calls on a second line, transfer and more without ever leaving your CRM screen.